Journal

How to write an AI implementation plan your team will actually follow

Choose one workflow, name its owner and write down how the team will judge the trial.

A team reviewing an implementation plan at a shared display.

An AI implementation plan should make the next decision easier. A colleague reading it should understand which task is changing, who owns the change and what evidence the team needs before proceeding. A long list of tools does not answer those questions. Start with the work people already do, then describe a small enough change that the team can examine it closely.

The planning approach below is a practical starting structure, not a universal project standard. Adapt the level of detail to the task and the people affected. A draft used by one employee needs a different review process from an output sent directly to customers. If the proposed use involves specialised obligations, bring the appropriate people into the discussion before deciding what the trial may include.

1. Describe the current workflow

Choose a task with a clear beginning and end. For example, a project coordinator receives weekly updates and prepares an internal summary. Write down where the updates arrive, what the coordinator checks, who reads the summary and what happens after it is shared. Include the exceptions that make the task more complicated than its short description suggests.

Talk to the person doing the work. They may explain that a missing update matters more than a poorly written one, or that two teams use the same label for different things. Those details belong in the plan. Without them, a proposed system may produce an attractive draft that does not answer the reader's actual question.

2. State the proposed change and its boundary

Describe the AI contribution in one sentence. In the example, it might prepare a draft summary from approved updates for a coordinator to review. That sentence identifies an input, an output and a human handoff. It also gives the team a way to recognise requests that would expand the scope, such as automatically sending the summary to clients.

Add a short boundary statement. Specify which projects, document types or users are included in the first trial. List situations that stay with the current process. A boundary is useful only if participants can apply it to a real case. Replace broad language such as routine work with a concrete description of the inputs and decisions covered.

3. Check the source material

Collect representative examples that the team is authorised to use. Note where they came from, whether they are complete and whether they contain information that requires additional handling. The person responsible for the source should confirm that the proposed trial is appropriate. Access to a document does not automatically answer every question about its use elsewhere.

Look for differences among the examples. A short update, a late update and an update with contradictory details may each expose a different planning assumption. Keep a record of those categories so the trial does not rely only on the easiest examples. If the available material does not represent the intended workflow, state that limitation before drawing conclusions from the results.

4. Name an accountable owner

Assign one person to own the plan and the decision log. This person should know who can answer questions about the workflow, the source material and the proposed implementation. Ownership does not mean performing every task. It means making sure that unresolved questions have somewhere to go and that decisions are recorded.

Separately name the person who reviews outputs during the trial. Explain what they check, how they report problems and when they may stop the work. If that reviewer will be away, identify the fallback arrangement. A plan that assumes unlimited reviewer availability can break down before the technical design is meaningfully tested.

5. Define what you will observe

Choose observations that correspond to the actual task. For a summary, reviewers might record missing decisions, incorrect attributions and statements that cannot be traced to the updates. They could also note how much editing each draft requires. Define the categories before the trial so the team does not change its interpretation after seeing a few appealing examples.

Avoid treating one overall score as a complete explanation. A draft can be readable while omitting the most important unresolved issue. Keep examples alongside the counts so the review meeting can discuss what happened. Any acceptance threshold should be a team decision tied to the use case, with a written explanation of why that threshold is appropriate.

6. Include a risk discussion

Make room for the ways the proposed change could affect people and operations. Ask what happens if the output is wrong, if information is missing, or if a user treats a draft as an approved answer. Record the safeguards the team proposes and the questions it cannot yet answer. Do not confuse writing down a safeguard with demonstrating that it works.

The NIST AI Risk Management Framework offers a public reference for organising discussion of AI risks. Its Govern, Map, Measure and Manage functions can help a team consider responsibilities, context, evaluation and responses. The worksheet suggested here is an original planning aid; it is not a NIST certification or a substitute for the framework.

7. Write a staged rollout

A useful sequence might begin with reviewing sample inputs, continue with drafting outputs in a limited trial, and end with a decision meeting. Give each stage an owner and an expected artifact. The artifact could be a reviewed example set, a list of unresolved issues or a recommendation about whether to continue. Dates should reflect the team's actual capacity.

Keep the existing workflow available during the trial. Explain when participants should use it and who decides whether the proposed approach can take on a larger role. A staged plan should also allow a pause. If the source material changes or reviewers find a new failure pattern, the team needs a way to revisit assumptions without pretending the original schedule still applies.

8. Record costs and dependencies

List the resources the trial depends on: accounts, integrations, access approvals, review time and maintenance responsibility. Assign someone to observe usage during the trial and report unexpected changes. Separate a rough planning estimate from measured usage. A small demonstration may not represent the pattern of a wider rollout, particularly when users repeat requests or submit longer inputs.

Document external dependencies in language an incoming colleague can understand. A note that says model connected is less useful than a note identifying the configuration owner and where the current settings are recorded. The plan should make it possible to investigate a change later without relying on one person's memory.

9. End with a decision, not just a deadline

Schedule a review at which the team can continue, revise, narrow or stop the trial. Gather the examples, observations and unresolved questions in advance. Ask whether the results support the proposed next scope, rather than whether participants liked the demonstration. A decision to revise the plan can be a useful outcome when it identifies a specific missing prerequisite.

For a one-page first draft, use six short headings: current task, proposed change, inputs, owners, evaluation and next decision. Put detailed examples in a linked appendix. Read the page with the person who does the work and ask them to explain what would happen tomorrow. If that explanation differs from the plan, revise it before adding more technology.